Why can't I control my device remotely using Cellular Data (4G/5G/LTE/etc.) on my phone? : CE Smart Home

Why can't I control my device remotely using Cellular Data (4G/5G/LTE/etc.) on my phone? Print

Modified on: Thu, Jan 6, 2022 at 1:30 PM

If the device is online within the CE Smart App, please check if your mobile phone has enabled mobile data permissions for the corresponding apps.

iOS: Settings > Cellular > Find corresponding App > Enable Cellular Network
Android phone: Settings > Data Traffic Management > Application Connections > Find Corresponding App > Enable Mobile Data

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